How Servers React To Obstacles

The Basic Issue

• -obstinate, bull-headed, repeat past process
• -routine, show up, be prepared & equipped
• -select good leadership and back them
• -detail and attention to detail of situation and solutions
• -"batter 'em to death"
• -an army of ants...cannon fodder
• -increase skill at doing it
• -"energizer bunny"
• -tradition and procedure non negotiable

Off-line Resources

On-Line Resources

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